Privacy Policy

This document explains how personal data is collected, used, and protected when players interact with Betti. Understanding these practices helps users make informed decisions about registration and account activity. The platform operates under Curacao eGaming licence OGL/2024/842/0350, which sets requirements for data handling and player protection. For additional context on platform operations, players can review Betti responsible gambling for related safeguards.

Information Collection

Betti gathers personal details during registration and ongoing account use. The data collected typically includes:

Full name and date of birth for age verification (18+ requirement)
Email address used as the primary login identifier
Country of residence and preferred currency (EUR or cryptocurrencies such as BTC, ETH, USDT, LTC, XRP)
Payment information for deposits and withdrawals via Visa, Mastercard, Bank Transfer, MiFinity, Apple Pay, Google Pay, or crypto wallets
Device and browser data for session security and fraud prevention
Communication preferences for promotional content and Instant Karma notifications

KYC verification may require submission of identity documents such as a passport, driving licence, utility bill, or bank statement. This process supports secure transactions and regulatory compliance.

Data Usage Purposes

Personal information serves several operational functions. Account management relies on stored credentials for login and password reset via email. Payment processing requires banking or crypto wallet details to handle deposits from £10 minimum and withdrawals with £100 minimum thresholds.

The platform uses AI-based KYC systems to verify identity before processing payouts. Session monitoring and login alerts detect unusual activity patterns. Marketing communications about reload bonuses, tournaments, and the Karma Shop loyalty programme reach players who have opted in through SMS or email.

Gameplay data helps improve the catalogue of 3,000+ games from providers including Play’n GO, Hacksaw Gaming, and Evoplay Entertainment. Analytics inform decisions about featured titles like Book of Dead or Le Bandit.

Data Protection Measures

SSL encryption secures all data transfers between player devices and platform servers. This applies to mobile browser sessions on iOS and Android devices as well as desktop access. RNG-audited games from listed providers maintain fair play standards.

Account security includes temporary lock protocols after multiple failed login attempts. Verification checks occur before withdrawals, with processing typically completed within 24 hours. Players in restricted regions such as the United States, France, and the Netherlands cannot create accounts.

Data may be shared with payment processors handling Visa, Mastercard, Bank Transfer, Sofort, and cryptocurrency transactions. Game providers receive anonymised session data for technical performance monitoring. Regulatory bodies may access records during compliance reviews.

The casino Betti does not sell personal information to marketing companies. Affiliates and promotional partners receive only aggregated statistics without individual identifiers.

Player Rights and Controls

Account holders can request access to stored personal data through support channels. The live chat team responds within approximately 2 minutes during operating hours, while email enquiries to support@betti.com receive responses within 24 hours.

Players may update contact details, currency preferences, and marketing consent through the account dashboard. Data deletion requests follow verification procedures to prevent unauthorised account removal. Deposit limits between £10 minimum and £2,000 daily maximum can be adjusted through responsible gaming tools.

The platform uses cookies to maintain login sessions and remember user preferences. Analytical cookies track page visits and feature usage without identifying individuals. Players can manage cookie settings through browser controls, though disabling essential cookies may affect account functionality.

Policy Updates

This privacy policy may be revised to reflect regulatory changes or operational adjustments. Registered players receive notification of significant modifications via email. Continued platform use following updates indicates acceptance of revised terms.

For questions about data practices or to exercise privacy rights, players should contact the support team through live chat or email. Documentation requests typically require identity verification matching KYC records.